Other features such as centralized reporting, however, require connectivity with the Workload Security console. If your computer is part of a vCenter, it's billed as a data center.Įven if an agent's status is 'Offline', protection continues with the agent's last known configuration.

If added as a data center (not under an AWS, Azure, or GCP connector): Same as above, but excludes hours when the Deep Security Agent status is 'Offline'.

Protection-hours stop when the instance is powered off, deleted, or the agent is uninstalled.

If added under an AWS, Azure or CGP cloud connector: Protection-hours start when the instance is powered on, and include hours when the Deep Security Agent status is 'Offline'.

How Workload Security counts protection-hours varies by where the computer was added:

Partial protection within a clock-hour boundary is considered a full hour.You can see how this is calculated in the usage scenarios below. What Workload Security considers as a protection-hourĬost is based on hours during which your computers are protected by Deep Security Agent. For general billing information about Trend Micro Cloud One, see About Trend Micro Cloud One billing and pricing.

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